How can we help?

  • Frequently Asked Questions
  • Paying Your Transfer Using Website

Paying Your Transfer Using Website

  • Can I set up a recurring transfer?

  • Is there a maximum amount I can transfer or my recipient can receive from my mobile?

  • What could delay my transfer?

  • How much does it cost to make a transfer?

  • Is there a maximum that I can send?

  • Can a friend or family member pay for my transfer?

  • My transfer is 'Awaiting Update' how do I add new account details?

  • Why can't I cancel my transfer?

  • Refunds using website

  • Do I need to know my recipient's place of birth?

  • Is there a maximum amount I can transfer or my recipient can receive?

  • Paying out to a person by cash

  • I have an internet banking limit, what do I do?

  • I have made payment from a joint bank account

  • I forgot to attach my customer reference with my payment, what do I need to do?

  • What happens if I have sent the wrong amount to your bank account?

  • Paying by Internet Banking Transfer

Sections

  • Initial Mobile Help Topics
  • Initial Website Help Topics
  • Paying Your Transfer Using Mobile
  • Paying Your Transfer Using Website
  • My Profile Using Mobile
  • My Profile Using Website
  • General Transfer Statuses
  • General Supported Countries
  • General Security and Privacy Topics
  • Miscellaneous And Other Help Topics

Still need help? Our support team is a call away on +61 (0)3 8658 7397

PFG Forex Pty Ltd trading as Paymoto ABN 94 152 941 510
PFG Forex Pty Ltd 403/189B South Centre Road Tullamarine Victoria 3043
PFG Forex Pty Ltd is registered with AUSTRAC IND100262506-001

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