How can we help?

  • Frequently Asked Questions
  • My Profile Using Website

My Profile Using Website

  • Why do I need to verify my account?

  • Can I make transfers on behalf of others?

  • How do I edit my profile?

  • How do I change my password?

  • What is my (new) customer number and how do I find it?

  • How do I edit or delete a Recipient?

  • How do I print or download a transfer receipt?

Sections

  • Initial Mobile Help Topics
  • Initial Website Help Topics
  • Paying Your Transfer Using Mobile
  • Paying Your Transfer Using Website
  • My Profile Using Mobile
  • My Profile Using Website
  • General Transfer Statuses
  • General Supported Countries
  • General Security and Privacy Topics
  • Miscellaneous And Other Help Topics

Still need help? Our support team is a call away on +61 (0)3 8658 7397

PFG Forex Pty Ltd trading as Paymoto ABN 94 152 941 510
PFG Forex Pty Ltd 403/189B South Centre Road Tullamarine Victoria 3043
PFG Forex Pty Ltd is registered with AUSTRAC IND100262506-001

© 2025 PFG Forex Pty Ltd All rights reserved

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